FAQs
How does the 30-day money-back guarantee work? What's the catch?
How does the 30-day money-back guarantee work? What's the catch?
You heard it correctly—there’s no catch! If your item has any issue, or even if you simply don’t like it, we offer ano-questions-asked return within 30 days.
What's the best way to clean my bandanas?
What's the best way to clean my bandanas?
Quick Guide:
Gently hand-wash with mild soap under cool running water, rinse thoroughly, and hang to dry.
In-Depth Guide:
- Our bandanas are carefully handcrafted and require gentle care. Begin by hand-washing your bandana in cool water using a mild soap. Lightly rub the fabric to clean, especially in dirtier areas.
- Rinse the bandana thoroughly under cool running water to remove all soap. If needed, repeat the washing process for tougher spots.
- After rinsing, gently squeeze out excess water without twisting the fabric, and hang the bandana to air dry.
What's your shipping policy?
What's your shipping policy?
Order Processing Time
All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, there may be slight delays, and we will notify you if there is a significant delay in the shipment of your order.
Shipping Rates & Delivery
We offer the following shipping options:
- Free Standard Shipping: Delivery typically takes 4-5 business days.
- Expedited Shipping: Available for a flat rate of $5. Delivery typically takes 1-3 business days.
What's your return policy?
What's your return policy?
We offer a 30-Day Money Back, No Hassle Guarantee on all of our products! If you’re not satisfied or encounter any issues, simply email us, and we’ll resolve it—no questions asked! Please note, we cannot cover return or exchange shipping costs, and express shipping fees are non-refundable. However, we’ll gladly provide free shipping for exchanged items sent back to you.
*This policy does not cover lost, stolen, or chewed items.