Typically, it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you.

Quick Guide:

Gently hand-wash with mild soap under cool running water, rinse thoroughly, and hang to dry.

In-Depth Guide:

1. Our bandanas are carefully handcrafted and require gentle care. Begin by hand-washing your bandana in cool water using a mild soap. Lightly rub the fabric to clean, especially in dirtier areas.
2. Rinse the bandana thoroughly under cool running water to remove all soap. If needed, repeat the washing process for tougher spots.
3. After rinsing, gently squeeze out excess water without twisting the fabric, and hang the bandana to air dry.

You can refer to the size chart below to find the perfect fit for your furry friend. If you’re unsure, feel free to reach out—we’re happy to help! 

Exchanging is simple! Unused and unworn items can be exchanged within 30 days—just follow this link.

Unused and unworn items are eligible for a refund if returned within 30 days or can be exchanged within 30 days—simply follow this link.

We are so sorry for the inconvenience that we've caused. Please email main@luko-luko.com and one of our customer service team will assist in rectifying the issue.